Ink Garden: Learn Chinese · iOS app
Please include your iPhone model, your iOS version, and the lesson number if the problem is about a specific lesson. Replies usually arrive within two business days.
I bought the full course, but it looks locked again.
Open the App, go to Settings › Restore Purchases and sign in with the same Apple ID you
used to buy it. The course will unlock again at no cost. If it does not, email us with the Apple ID receipt
you received from Apple — do not send your password.
Which lessons are free?
Lessons 1 to 7 are free, permanently, with no time limit and no sign-up. Lesson 8 onwards is part of the one-time purchase (all 82 lessons in total).
Does the App work without internet?
Yes — completely. All 82 lessons, every audio clip and every image are bundled inside the App. After you download it, nothing further is downloaded and no connection is needed. Airplane mode is fine.
Does my progress move to my new iPhone?
If both phones are signed in to the same Apple ID with iCloud enabled for Ink Garden, yes — progress syncs
through your own private iCloud account. You can check the status any time in the App under
Settings › iCloud, which shows whether syncing is on and when it was last checked.
If you keep iCloud switched off, progress stays on the single device.
The speaking step says it is unavailable. Why?
Speech recognition runs entirely on your iPhone, which requires Apple’s on-device Chinese dictation
model. To install it, go to Settings › General › Keyboard › Keyboards › Add New
Keyboard › Chinese (Simplified), then enable Dictation. Once the model has downloaded, the
speaking step works offline like everything else.
How do I restart from the beginning?
Go to Settings › Erase everything inside the App. This clears your lesson progress and
review history on this device. It does not cancel or refund a purchase, and it is not reversible.
How do I get a refund?
Purchases are processed by Apple, so refunds are handled by Apple as well — we cannot issue one on your behalf. Request a refund at reportaproblem.apple.com.
Can I use it on iPad or Mac?
The current version is built for iPhone and requires iOS 17 or later. It runs on iPhone in portrait orientation.
Something is wrong with a lesson’s content.
Please tell us. Email the lesson number and what looks wrong — a character, a pinyin reading, a translation, an audio clip. Content corrections go into the next update.
The App collects no personal data: no account, no ads, no analytics. What is stored on your device, and what iCloud does with it, is described in the Privacy Policy.